Terms & Conditions

MEMBERSHIP

You become a member at FreeMyMe after registering online and accepting our terms and conditions.

As a FreeMyMe member, you can choose to purchase single classes, personal training sessions, or take advantage of our special packages and memberships, which offer discounts and allow you to book any classes or personal training sessions at your convenience.

You can visit our Pricing Page for full details on the different packages and memberships available.

PHYSICAL CONDITION

You confirm that you are in good physical condition and have no medical reason or impairment (including, but not limited to, pregnancy) that would prevent you from safely using FreeMyMe’s facilities. You acknowledge that FreeMyMe does not and cannot provide medical advice before or after you join regarding your physical condition. If you have any health concerns, consult your doctor and provide a Medical Certificate of Good Health confirming you are fit to participate before using any of our facilities.

FACILITY POLICY

Changes to Facilities and Operating Hours:
For repair, maintenance, or special events, the gym may restrict use or temporarily close certain facilities or activities. Membership fees or charges will not be reduced or suspended in these circumstances. Opening hours may be adjusted as needed. The club reserves the right to modify, add, or remove facilities, programs, classes, or services at its discretion.

GENERAL POLICIES FOR MINORS

To join, all minors must have parental or guardian consent, and the consent form must be accepted on the app when registering the account of a minor.

Minors under 14: must be accompanied by a parent/guardian at all times unless enrolled in a FreeMyMe-approved youth program.

Minors 14–17: may use facilities independently if a consent form has been signed. FreeMyMe reserves the right to require parental supervision at its discretion.

GYM USE & BEHAVIOUR

Opening times for the gym will be prominently displayed at the gym.

You are respectfully requested to leave the gym with sufficient time to enable you to use the showering and changing facilities if desired, and to leave the gym premises punctually at the time of closing.

All facilities close at the posted closing time (exceptions may apply for private functions).

Pets are not permitted, except guide dogs.

Photography or filming is not allowed inside the gym.

We reserve the right to use any individual or group photographs or movie shots of you for press or promotional purposes. However, where reasonably possible, we will ask you to sign a use of image rights form (a “freemyme photography reproduction authorisation form”) to consent to this usage.

You must not bring weapons of any kind.

Seek instruction before using unfamiliar equipment.

Appropriate clean exercise clothing must be worn whilst exercising.

Wipe down equipment after use.

Arrive at least 10 minutes before any class, personal training, or induction. If you don’t check in for the class within 5 (five minutes) prior to class staring, your spot may be given away to other customers

You may not take part to any class or personal training session while under the influence of alcohol, anticoagulants, antihistamines, beta-blockers, narcotics, tranquilizers or any medication or other substance which may affect your ability to exercise safely.

Conduct yourself respectfully: no foul language, threatening behaviour, harassment, or disruptive conduct.

Illegal drugs, alcohol, and intoxication are strictly prohibited.

SWe may terminate your freemyme Membership (if applicable) and may refuse you entry into the club, or eject you from the club, if you commit a serious or repeated breach of these Rules, or if you engage in any other serious misconduct.

Members of the club their guests, visitors, and members of staff should at all times display mutual respect for each other.

Complaints should be addressed privately to staff or in writing to info@freemyme.com

Smoking is prohibited in any area of the club including the use of e-cigarettes or similar devices.

Only one individual is permitted in a shower cubicle at any one time (with the exception of a parent or guardian who may take his/her own child aged up to 8 years into a shower cubicle with him/her).

Members are respectfully requested to store coats and rucksacks in the lockers provided.

FITNESS CLASSES & GROUP SESSIONS

You must pre-book classes online to ensure your participation.
Class timetables and instructors are subject to change from time to time.
You are requested not to open the doors while a class is in progress, as this may interfere with the operation of the air-conditioning system and disrupt other participants.
In order to avoid disturbing classes, you are requested to arrive in good time. Entrance to classes will be barred to anyone arriving more than five (5) minutes late.
An instructor may, at any time, ask you to leave a class if you are jeopardising the safety or enjoyment of others.