Freemyme (collectively, the “gym,” “we,” “us” or “our”) knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. By joining Freemyme or by visiting Freemyme website, you are accepting and consenting to the practices described in this Privacy Policy and in our Terms and Conditions.

This Policy describes the types of personal information that we may collect about you, the purposes for which we use the information, the circumstances in which we may share the information and the steps that we take to safeguard the information to protect your Privacy.

1._information_that_we_collect

Except as otherwise disclosed in this Privacy Policy, we will not disclose your personally identifiable information to third parties without your consent. We may, however, use the information you provide in aggregate form for internal business purposes, such as generating statistics and developing marketing plans. We may also collect, store or accumulate certain non-personally identifiable information concerning our website users and their use of our website, such as information regarding which of our pages are most popular.

1.1_Sensitive_information

Whilst we do not generally collect sensitive information unless it is volunteered by you, we do specifically collect health data to the extent that it is required to assess your readiness for physical exercise. With particular reference to health data, we hereby emphasize that although we may collect this information as provided in this Privacy Policy, when you sign the Freemyme Membership Agreement you represent that you are in good physical condition and have no medical reason or impairment that might prevent you from your intended use of Freemyme’ facilities. As such, you acknowledge that Freemyme did not give you medical advice before you joined, and cannot give you any after you join, relating to your physical condition and ability to use the facilities. If you have any health or medical concerns now or after you join, discuss them with your doctor before using the facilities and provide related medical certification stating that you have no medical reason or impairment that may prevent you from the intended use of gym’s facilities and attendance of any classes or sessions or similar. Therefore we will use any collected health information or certificate provided by you exclusively to serve you better and meet your particular needs. By providing the sensitive information to us, you are consenting to our using it in the manner set out in this Policy.

1.2_Personal_Information_from_Children

We do not knowingly collect personal information from individuals under 18 years of age without the permission of their parent or guardian. As a parent or legal guardian, please do not to allow your children to submit personal information without your permission.

1.3 Collected information while contacting us via Website or otherwise

When you use the www.freemyme.com website (“Our Site”) or contact us by post, telephone, fax, email or SMS, we collect, store and use certain personal information that you disclose to us. This includes details such as your name, address, telephone, email and mobile phone number, social account ID as well as traffic data, location data, web logs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access. You may also provide non-personally identifiable information, for example, demographic information, such as gender and date of birth, or the name of your employer. During the Freemyme online account creation process you will select a user name and password. If you purchase any products or services through our website we collect your credit card or debit card number and related information, as applicable. If you contact us, we may keep a record of that correspondence.

1.4_Use_of_CCTV

We may use CCTV in our clubs for health and security reasons. If you have any queries in relation to the use of CCTV operating in and around our clubs please contact us.

1.5._VIDEOS

We reserve the right to use any individual or group photographs or movie shots of you for business or promotional purposes. However, where reasonably possible, we will ask you to sign a use of image rights form (a “Freemyme photography/video reproduction authorisation form”) to consent to this usage.

1.6._SURVEYS_FEEDBACK

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

2. cookies policy

2.1 Cookies Policy

When you visit or use our Digital Properties we send one or more “cookies” to your computer or other device. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store unique identifiers, user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. The “Help” menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of Freemyme’s essential features, we recommend that you leave them turned on. Please note that our advertisers may also use cookies, over which we have no control.

2.2 Purposes of using Cookies

We use cookies to improve the quality of our service, including for storing user preferences, tracking user trends and providing relevant advertising to you. The purposes of using cookies include, but are not limited to: estimating our audience and usage pattern, storing information about your preferences (and so allow us to customise Our Site according to your individual interests), speeding up your searches, recognising you when you return to Our Site. If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

3. how we use your information

3.1 Promotions, customer service and experience:

The information that we collect through Our Site will be used to provide a better experience and services more responsive to the needs and objectives of the client. Using the information gathered we may propose:

Customized offers for the user

Promotions, competitions/prize draws

An improved navigation experience that best responds to the interests and needs of the user

Customized Training Programmes that allow the user to achieve his/her own objectives

A high quality and dedicated Customer Service

A personalized Homepage with all information about ongoing activities, sessions and promotions as well as user’s achievement progresses

3.2 Newsletter:

If you sign-up to receive newsletters or other communications from us, we use your email address and other relevant personally identifiable information to provide the newsletters and other communications to you. You can always opt-out of receiving email newsletters or advertisements by using the opt-out feature provided with the email communications.

3.3 Business purposes:

We may use your information for our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products and services, enhancing, improving or modifying our Digital Properties, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.

3.4 Other purposes:

We may use non-personally identifiable information for any purpose, except where we are required to do otherwise under applicable law. In some instances, we may combine non-personally identifiable information with personally identifiable information (such as associating your name with your employer if you are a participant in a corporate sponsored program), in which case we will treat the combined information as personally identifiable information as long as it is combined. You can always opt-out by emailing us at info@freemyme.com.

4. how your information may be shared

4.1 Sharing by You:

If you post comments, information or other materials on our blogs, social media pages or other services, please note that any information you post or disclose through these services will become public information and may be available to users of the website and to the general public. We urge you to be very careful when deciding to disclose your personally identifiable information, or any other information, on the website.

4.2 Third Party Service Providers:

We may employ other companies and individuals to perform functions on our behalf. Examples include, but are not limited to, sending postal mail and e-mail, removing repetitive information from member lists, analysing data, and providing marketing assistance. Third party service providers have access to personal information needed to perform their functions, but are not authorized by Freemyme to use it for other purposes. Such third parties may be located in countries both inside and outside the European Economic Area (“EEA”). Although countries outside the EEA may not require the same level of data protection as countries within the EEA, we require these third parties to adhere to procedures that are at least as restrictive as the procedures we follow ourselves with respect to your personally identifiable information, including this Privacy Policy.

4.3 Business Transfers:

As we continue to develop our business, we might sell or buy health clubs or subsidiaries or business units. In such transactions, member information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the member consents otherwise). Also, in the unlikely event that Freemyme or substantially all of its assets are acquired, personal information will of course be one of the transferred assets.

4.4 Protection of Freemyme and legal obligations:

We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our membership or other agreements; or protect the rights, property or safety of Freemyme, our users or others. This includes but is not limited to exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, sharing or otherwise disclosing personally identifiable information from members for commercial purposes in a way that is contrary to the commitments made in this Privacy Policy.

4.5 Transfer of personal information to countries outside of the European Economic Area:

Whenever we transfer personal information to countries outside of the European Economic Area in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Policy and as permitted by the applicable laws on data protection.

5. security of your information

We use industry standard physical, technical and administrative security measures to protect your information. Our employees have access to your personally identifiable information only on a need-to-know basis to perform their duties. Contracts with our third party service providers require them to keep information confidential. Sensitive data (such as a credit card number) is protected by SSL encryption when it is transmitted between your web browser and our merchants. However, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the “XYZ” section.

Please note that emails you send to us through our Digital Properties are not encrypted, and we strongly advise you not to communicate any confidential information through these mean.

6. links to other websites

The website may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites you link to from our website or otherwise visit. We do not provide any personally identifiable customer information to these advertisers or third-party websites. These third-party websites may use technology to send (or “serve”) the advertisements that appear on our website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalise advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called “NAI” or “ad networks” or “network advertisers”), including information about how to opt-out of their information collection by NAI member companies.

7. access to your information & choices

7.1 Access to your information

You can always choose not to provide information. You can access and update certain information we have relating to your online account by signing into your account and going to the profile area of our website. If you have questions about personally identifiable information we have about you or need to update your information, you can email us at info@freemyme.com.

7.2 Your choices and opt out tools

You can opt-out of receiving marketing and promotional emails from Freemyme by going to XYZ or by using the opt-out or unsubscribe feature contained in the e-mails. If you opt-out of receiving marketing-related messages from us, we may still send you administrative messages so that you continue to receive important information (for example, transactional messages relating to your membership, purchases and club information).

8. data controller

Any personal information provided to or gathered by Freemyme is controlled by our Enquiries Team, Tagliaferro Business Centre, High Street c/w Gaiety Lane, Sliema, MALTA.

9. changes to our privacy policy

If we decide to change our Privacy Policy, we will post those changes to the Privacy Policy on our homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this Privacy Policy at any time. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on our website.

10. how to contact

If you have any questions, comments or concerns about our privacy practices, please contact us by e-mailing us at info@freemyme.com.