Booking your class is super simple! Just use the Freemyme app (available on iOS and Android) or visit freemyme.com. Check out the Timetable, choose your session, and you’re in.

You can book a class up to 14 days in advance. Keep in mind that the time of the class also applies.

Bookings stay open until 15 minutes before class starts. After that, online booking closes.

You will be moved automatically from the waitlist into class up to 12 hours before it starts. If you’re no longer planning to attend, please remove yourself.

Less than 12 hours before the starting of the class the system will automatically send an SMS to everyone who is on the waitlist and the first person to respond to the SMS accepting their spot will be booked into the class.

You can but we recommend booking ahead! Walk-ins are welcome if there’s space, but we can’t guarantee a spot without a booking.

8 / 12-monthly memberships or class packages:
• Cancel at least 12 hours in advance, and the system will automatically credit back.

• If you late cancel or don’t show up, you’ll lose that class credit.

Unlimited members: 

• Cancel at least 12 hours in advance, and no fee will be applied.

• Cancelling less than 12 hours or no will incur a €10 fee
• You get one free late cancellation and one no-show per billing cycle

Your subscription auto-renews monthly but can be canceled anytime via the app. Alternatively, contact us by in-app chat or email at least 7 days before renewal. All packages and memberships are non-refundable.

We don’t offer cash or card refunds on class packages, drop-ins, or memberships.
However, if you have a valid class package you’re not going to use, you can transfer the remaining credits to someone else (before they expire). Just reach out and we’ll help you with that.

Memberships:

Yes! You can freeze your monthly membership up to 3 times per calendar year for free.

After that, it’s €15 per freeze.

To pause, just email info@freemyme.com or message us through the app with your requested dates.

Class Packages:

Class packages can’t be paused or extended, so make sure to use them before they expire.

Yes!

Sliema: 4 showers, changing rooms with hairdryers, and lockers.

Mrieħel (AV77): Use the facilities at Studiofifteen Gym, you’re welcome there!

We allow a 5-minute grace period after class starts. After that, we can’t let anyone in for safety and flow, so try to arrive on time.

Yes, occasionally. If fewer than 3 people are booked:

• Morning classes (starting before 9:45am) may be cancelled 12 hours in advance.
• Later classes could be cancelled 3 hours before. 

You’ll always get a notification if that happens.

Yes, we do!

• In Sliema, just ask at reception or speak to your trainer—we’ll give you a 2-hour parking voucher for the car park.
• In Mrieħel (AV77), get your ticket validated by the Studiofifteen Gym team.

Absolutely! Our classes are for all levels. If you’re new to Freemyme or have any concerns, feel free to message us in-app and we’re happy to guide you.

Bring a mat or towel for hygiene, and a water bottle (we love reusables!).
We’ve got all the training gear covered, and mats are available if you don’t have your own. After class, we’d really appreciate a quick wipe-down of any equipment you used.

We’re here and happy to help!

• The fastest way? Use the in-app chat (just tap the chat bubble in the app).
• You can also reach us via the chat on our website or by email at info@freemyme.com.

Just a note: we don’t manage booking or membership questions through social media (like Instagram or Facebook)